So what exactly constitutes a ‘great plumber’? Well, to name a few – you have reliability as one factor, cost of service can play a role for some customers and their opinions, quality of workmanship is a big one, and response time is crucial as well for those that have emergency situations. But in the end, I feel like the one aspect that really provides a way for a plumber to stand out is their access and use of new technology with the field. With the newest and best equipment and methods in their toolbox – you are not only saving money by relying on one that has stayed up-to-date, you are saving time and you are automatically getting better service than someone who is still operating in a 1970s fashion.
A Great Example
Just to give everyone a clear idea of what I’m talking about, I’m going to hone in on one location for a great example of a plumbing company that is utilizing advanced techniques, equipment, and technology that is not all that common among plumbers at this time. The Mr. Rooter franchisee that is serving Yakima, located in the state of Washington is my example of choice. They are fully equipped with the technology needed in order to excel and succeed with almost any plumbing problem imaginable. They do meet the criteria of reliability, response time, service quality, and like all Mr. Rooters, they are affordable.
Additionally they also provide some services that you can’t with most other plumbers – one of which is the ability to provide video camera inspections which take the guesswork out of plumbing repairs, and allows for the client and the technician to not only see what the problem is, but to also catch anything that could be a problem in the near future. That’s not the exceptional part either – what really sets them apart is their recent adoption of equipment allowing for trenchless pipe repairs. A trenchless pipe repair allows for repairs to be performed on a damaged section of pipe that is underground, and otherwise inaccessible without digging up the entire area around it. It’s a massive time saver, and it doesn’t destroy the customers landscape in the process – promoting efficiency and delivering results.
I’m sure as time goes on many more plumbers and contractors alike will adopt the technology, but for those that are looking around for it now – take a peek at the Mr. Rooter in your area. Chances are they are in the process of adopting it, if they don’t already offer it!